There have been times I have had to step away from the front desk and Zarinah is always more than willing to cover me for a few minutes and tend to our guests who walk in through the door. I appreciate her and I’m very grateful to have her as a co-worker and a friend!

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Gilbert worked over the weekend and took the initiative to clean the carpets in the main lobby to get them ready for the week ahead. Thanks Gilbert for taking the lead and getting things done!

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Thanks Alfred for showing your leadership and doing problem-solving while your manager was away. You came up with positive solutions to daily challenges, even when you had an equipment failure with the extractor. Great Job!

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Thanks Saul, for doing a great job this past week for the residents and all the staff. You helped out the team and kept things running while your manager was away on vacation. Good JoB!

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John consistently worked throughout the week and provided great customer service to the residents and staff even while his manager was away for a week. Thanks John for doing a great job!

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Yolanda went above and beyond while her manager was away for a week. Even with staff call-outs Yolanda was able to keep things running smoothly and meet the needs of the residents. Thank you Yolanda for all your efforts and making so many people happy!

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Glen went above and beyond when he came in on a scheduled day off to help bring the building up to compliance regarding Fire Safety regulations. Thanks Bill for helping to keep us all safe!

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Bill went above and beyond when he came in on a scheduled day off to help bring the building up to compliance regarding Fire Safety regulations. Thanks Bill for helping to keep us all safe!

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The other day I observed Melia working with a new hire and she took to time to explain the differences between the residents and made sure he understood expectations our residents have for us. Melia, was warm, friendly, and I know if it was my first day I would want her to train me!

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